Privacy Policy & Account Deletion & Data Control

At MakeMyHome, we respect your privacy and give you full control over your account and data.

Privacy Center

1. Requesting Account Deletion

If you wish to delete your account, you can request it at any time by contacting us.

Request via Email Read FAQs

Support email: help@housecraft.online

2. What Happens When You Delete Your Account

  • Permanent removal: All your personal information (name, phone number, email, address, etc.) will be permanently deleted from our systems.
  • Limited retention: Your past service bookings, payment history, and invoices may be retained only as required by law (for audit, tax, or compliance purposes).
  • Access revoked: Service providers linked to your bookings will no longer have access to your details.
This action is permanent

3. Processing Timeline

  • Account deletion requests are usually processed within 7 business days.
  • You will receive a confirmation email once your account has been deleted.

If we need more information to verify your identity, we’ll reach out to the registered email or phone number.

4. Exceptions

We may retain minimal necessary data if required by:

  • Legal obligations (e.g., tax laws, fraud prevention).
  • Dispute resolution related to past bookings.

Quick FAQs

Can I restore my account after deletion?

No. Once deleted, your account and personal data are permanently removed and cannot be restored.

Will my past invoices still be available?

We may retain invoices or payment records only as required by applicable laws for audit, tax, or compliance purposes.

How will I know the deletion is complete?

You will receive a confirmation email at your registered email address when the process is completed.

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